What about damages or missing items?

All orders are packaged with extreme care; unfortunately, accidents do happen. If you find your order has been damaged when you receive it, call us immediately so that we can assist you with a claim and ship your reorder. It is very important to save the damaged carton exactly as it was received for claims inspection. Although we do our best to ensure the accuracy of your order, discrepancies can occur. Be sure to throughly check all packages upon receipt. All claims for shortage must be received within 10 days of receipt.