Shipping Policy

All stock orders placed by 4:00 PM Central Time will be shipped the same day (within the continental United States). We ship most of our orders by UPS. We are linked online for immediate, accurate shipping and package tracking services. If you require an alternative, just let us know when placing your order. Some orders must be shipped by truck due to size and weight requirements.


Shipping Cost

All shipments are “Prepaid & Add”. This means that the freight cost are the customer's responsibility. Hagar will add the applicable shipping cost to your invoice.


Damage

We package all orders with the same care and attention you would if you were packaging it yourself. Unfortunately, accidents do happen. If your order is damaged upon receipt, call us immediately so we can assist in your claim and ship your reorder. It is very important that you save your carton exactly as it was received for claims inspection.


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